Traverse City Area Public Schools recognizes the importance of information literacy skills for our staff and students. TCAPS’ technology delivers and maintains the instructional systems necessary for learning to take place anywhere, anytime. Students and staff have 24×7 access to curriculum and learning resources through Moodle, PowerSchool Public Portal, Google Apps, and many other Internet-based systems.
Support Desk: 231.933.3325
For the computer and network operations to operate at peak efficiency, TCAPS’ technical team needs to perform regular maintenance. Maintenance nights are scheduled for every 2nd and 4th Thursday of the month beginning at 6:15 PM. The typical “down” time is 1-2 hours. We strive to have all systems back in normal operations by 7:00 AM Friday mornings. During these times applications may have intermittent availability. Though most applications would only be down for a brief time during the maintenance window, services requiring down time of more than 1 hour will be designated as “extended maintenance.”
The following applications will undergo monthly scheduled maintenance:
- Cloud/Google Apps
- Destiny (Library application)
- Meal Magic (food service)
- PowerSchool (PowerSchool Admin, PowerTeacher/Gradebook, Parent Portal)
- Ultra Time
- Website (www.tcaps.net)
This webpage serves as TCAPS’ public reminder of scheduled outages. TCAPS is not responsible for work lost during this outage. Thank you for your understanding and cooperation.