Learning Resources & Technology

Traverse City Area Public Schools recognizes the importance of information literacy skills for our staff and students. TCAPS’ technology delivers and maintains the instructional systems necessary for learning to take place anywhere, anytime. Students and staff have 24×7 access to curriculum and learning resources through External LinkMoodleExternal LinkPowerSchool Public PortalExternal LinkGoogle Apps, and many other Internet-based systems.

Support Desk:  231.933.3325

Staff Directory

Name
Position
Phone
Brandi Reynolds
Director
231.933.3308
Bob Hicks
Supervisor
231.933.3305
Denise Watzel
Computer Support Coordinator
231.933.3304
Danelle Brostrom
Instructional Technology Coach (K-5)
231.933.3303
David Noller
Instructional Technology Coach (6-12)
231.933.7561
Thomas Paolacci
Network Systems Manager
231.933.3306
Christopher Wise
Security Systems Manager
231.933.3316
Sophie Legault-Bradley
Database Manager
231.933.3320
Kyle Taylor
Database Technology Specialist
231.933.3321
Ernest Cacciaglia
Technology Training Specialist
231.933.3322
Dottie Mepham
Tech Application Specialist
231.933.3326
Bill Wellman
Senior Technician/Building Systems
231.933.3307
Patrick West
Audio/Visual Technician
231.933.3310
Stephanie Luyt
Elem. Teacher Librarian
231.933.3331
Betsy Gratiot
Library/Media Processing
231.933.3330
Winifred Bell
Support Technician/Technology
231.933.7580
Ryan Monette
Support Technician/Technology
231.933.6524
Marygrace Otterbine
Support Technician/Technology
231.933.8310
Virginia Driver
Technology Assistant
231.933.6525
Marie Huffman
Technology Assistant
231.933.8360
Bonnie McDougall
Technology Assistant
231.933.7326
Matt Sherwin
Technology Assistant
231.933.7582

Scheduled Maintenance

For the computer and network operations to operate at peak efficiency, TCAPS’ technical team needs to perform regular maintenance. Maintenance nights are scheduled for every 2nd and 4th Thursday of the month beginning at 6:15 PM. The typical “down” time is 1-2 hours. We strive to have all systems back in normal operations by 7:00 AM Friday mornings. During these times applications may have intermittent availability. Though most applications would only be down for a brief time during the maintenance window, services requiring down time of more than 1 hour will be designated as “extended maintenance.”

The following applications will undergo monthly scheduled maintenance:

  • Cloud/Google Apps
  • Destiny (Library application)
  • Email
  • Meal Magic (food service)
  • Moodle
  • Network
  • PowerSchool (PowerSchool Admin, PowerTeacher/Gradebook, Parent Portal)
  • Ultra Time
  • VersaTrans
  • Website (www.tcaps.net)

This webpage serves as TCAPS’ public reminder of scheduled outages.  TCAPS is not responsible for work lost during this outage. Thank you for your understanding and cooperation.