Learning Resources & Technology

Traverse City Area Public Schools recognizes the importance of information literacy skills for our staff and students. TCAPS’ technology delivers and maintains the instructional systems necessary for learning to take place anywhere, anytime. Students and staff have 24×7 access to curriculum and learning resources through External LinkMoodleExternal LinkPowerSchool Public PortalExternal LinkGoogle Apps, and many other Internet-based systems.

Support Desk:  231.933.3325

Staff Directory

Name Position Phone
Brandi Reynolds Director 231.933.1908
Bob Hicks Supervisor 231.933.1905
Denise Watzel Computer Support Coordinator 231.933.1904
Danelle Brostrom Tech. Curriculum Coordinator (K-5) 231.933.1903
David Noller Tech. Curriculum Coordinator (6-12) 231.933.7561
Thomas Paolacci Network Systems Manager 231.933.3306
Christopher Wise Security Systems Manager 231.933.3316
Michelle Quigley-Gomez Database Manager 231.933.1947
Sophie Legault Database Specialist 231.933.1902
Ernest Cacciaglia Technology Training Specialist 231.933.1948
Dottie Mepham Tech Application Specialist 231.933.3326
Bill Wellman Senior Technician/Building Systems 231.933.7580
Douglas Beard Support Technician/Technology 231.933.7321
Winifred Bell Support Technician/Technology 231.933.8310
Ryan Monette Support Technician/Technology 231.933.3644
Marygrace Otterbine Support Technician/Technology 231.933.8310

Scheduled Maintenance

For the computer and network operations to operate at peak efficiency, TCAPS’ technical team needs to perform regular maintenance. Maintenance nights are scheduled for every 2nd and 4th Thursday of the month beginning at 6:15 PM. The typical “down” time is 1-2 hours. We strive to have all systems back in normal operations by 7:00 AM Friday mornings. During these times applications may have intermittent availability. Though most applications would only be down for a brief time during the maintenance window, services requiring down time of more than 1 hour will be designated as “extended maintenance.”

The following applications will undergo monthly scheduled maintenance:

  • Cloud/Google Apps
  • Destiny (Library application)
  • Email
  • Meal Magic (food service)
  • Moodle
  • Network
  • PowerSchool (PowerSchool Admin, PowerTeacher/Gradebook, Parent Portal)
  • Ultra Time
  • VersaTrans
  • Website (www.tcaps.net)

This webpage serves as TCAPS’ public reminder of scheduled outages.  TCAPS is not responsible for work lost during this outage. Thank you for your understanding and cooperation.